Domainer Jeffrey Behrendt, owner of DomainBits.com (another interesting domaining blog that is definitely worth reading!) asked a very interesting question on this blog, a few days ago. It is such an important question that I wanted to devote a whole post to answering it. Jeff writes……………………….
What do you think is best for an end-user with a limited budget to buy: a spectacular term in .net or .org or a so-so term in .com?
Now the question Jeff raises is one that will become more common as the world wide demand for domain names grows. The attraction of ‘good’ names in lesser (read cheaper) extensions is easy to understand. However, cheaper does not always mean better.
I will assume that the end-user is some sort of business start up - lets say a bricks and mortar business establishing their first website.
The short answer is that it depends on the names they are considering and it depends on the business.
In my opinion there are a number of factors which need to be taken into account when choosing between domain names with either .com or .net/.org.
Non .com extensions will leak traffic to the .com version of that domain name. Every business set up on a dot org and dot net domain will lose a proportion of their traffic to the dot com version of that domain name, although the amount of that leak will be difficult to predict.
The leak occurs because customers/ potential customers will frequently recall the name of the site and add ‘.com’ almost instinctively, unless they recall that it is on a relatively unusual extension .net, .org etc.
Inevitably, the more the .net or .org site is marketed, the more traffic is sent to the .com, however, the problem is that the .com domain may well resolve to a competing business’s website.
Some businesses are willing to live with that loss (perhaps because the .net is a relevant, memorable generic, for example) - for them the .net or .org is a viable option.
However, without a compelling reason like the one mentioned above, I would argue that a business on a limited budget just cannot afford to develop a site using a .net or .org domain name. It is as simple as that.
Additionally, there are good .com domains still available at under $10,000 at the moment on the secondary market. If that sounds like a lot of cash, I suggest that $10K will not sound excessive when you look at the cost of placing one decent sized advert in any reasonably large circulation newspaper, journal or the like.
Finally, there are still unregistered .com domains available and the fear of buying so-so domains needs to be put into perspective. The ’so-so’ domains of today may be the sought after domains of tomorrow. Contrary to what a lot of people think, all the best domains have NOT been registered. Three word domain names are becoming more common and we are going to see a lot more of these in future as one and two word generics become harder to find, or become relatively expensive.
End users will need to weigh up the pros and cons of developing sites on a spectacular .net against developing a so-so .com. Clearly, there are a number of factors that need to be considered when deciding the best course of action. The information in this article can help businesses in this situation to devloped an informed opinion on which course of action is best for them.
So, in my opinion the .com will almost always be the better option for someone in this position - but what do you think?





Hi Ray,
That’s an excellent write up - thanks so much for sharing your opinion. I think that the empirical evidence shows that endusers actually do what you recommend. I’m not sure that would be my choice, but I come from an SEO background and have seen firsthand the power of exact match domains in getting a site ranking. But you’ve got to go with what people actually do, not what you think they should do!
Ray,
Thanks for your post. The part I would like to address is this:
“Inevitably, the more the .net or .org site is marketed, the more traffic is sent to the .com, however, the problem is that the .com domain may well resolve to a competing business’s website”
And since .net is not part of my domain (pardon the pun) I will stick addressing the marketing of .org. No doubt, many organizations, companies and individuals have bought a .org as a protective measure or because it was “available”. And if .org is or would be marketed as just a commodity ( a namespace that happens to have available inventory) I would agree with you.
However, that is not happening, nor will it happen as we market .org as a distinct brand more and more. .org is being marketed NOW as a valuable and trusted address (independent of the .org registry) Have you seen/heard the TIAA-CREF ads? The ads focus on their .org address as a mark of distinction. Their site is www.powerof.org BTW - they did their homework and research before deciding on this marketing strategy.
Stay tuned, you will be hearing about .org in new and interesting ways, that ATTRACT traffic, not leak it.
Alexa Raad
CEO
.Org Registry
[…] has done an interesting post on whether a business on a limited budget should get a category killer .net domain name or a more modes…. While he states that it’s in the individual business’ choice, he does lean heavily […]